Product information
Yellow.ai is a dynamic automation platform (DAP) that utilizes generative AI and multi-LLM architecture to automate conversations across various channels. The platform is designed to reduce operational costs by training on billions of conversations for improved speed, scale, and accuracy. It offers a human-like experience by leveraging advancements in natural language processing (NLP) and generative AI to deliver empathetic and context-aware conversations.
The platform features a zero-setup bot deployment system that allows users to create and deploy bots by uploading documents, connecting to desired channels, and simulating customer journeys. It also offers a generative AI-powered dynamic chat that crafts real-time conversation flows based on user inputs for efficient lead generation and CRM integration. The platform ensures enterprise-grade security with ISO, HIPAA, SOC2, and GDPR certifications, protecting sensitive data and maintaining rigorous adherence to industry-leading security and compliance practices.
Yellow.ai also provides advanced analytics to enhance customer and employee satisfaction through real-time bot insights, enabling data-driven decision making and improved business outcomes. The platform aims to transform businesses with AI-powered automation, delivering 24/7 customer support, automating employee interactions, and streamlining marketing efforts through personalized campaigns.
Key features of Yellow.ai include:
- Dynamic Automation Platform (DAP): Built on multi-LLM architecture and generative AI for automating conversations across channels.
- Zero Setup Bot Deployment: Allows users to create and deploy bots by uploading documents and connecting to desired channels.
- Generative AI-Powered Dynamic Chat: Crafts real-time conversation flows based on user inputs for efficient lead generation and CRM integration.
- Enterprise-Grade Security: Ensures protection of sensitive data with ISO, HIPAA, SOC2, and GDPR certifications.
- Advanced Analytics: Provides real-time bot insights for data-driven decision making and improved business outcomes.
AI-Generated Content
The above content is written by AI and reviewed by our editorial team
Added on Oct 10, 2023, last updated on Nov 8, 2023
